Last Updated: February 10th 2017
- the personal information we may collect from you when you visit our website, respond to our emails, or otherwise contact us via telephone, email, fax or mail (collectively, our “Services”),
- why we gather information from you,
- how we collect it,
- how we use it, and
- the choices you have regarding our use of personal information you have provided.
Note: You must be 18 years or older and the age of majority in your place of residence to use, subscribe or register as a member of realsimpleclean.com. The Service is a general audience site and we do not knowingly collect, maintain or disclose personal information from or about children under 13 years of age.
WHY DO WE GATHER INFORMATION?
realsimpleclean.com gathers personal information to help improve our products and customer service, to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience and to inform you, and your gift and message recipients, of special offers and discounts from us, our affiliated brands and selected third parties.
WHAT INFORMATION DO WE GATHER?
We collect information through our website including when you:
- place an order,
- participate in our forums, surveys, contests, sweepstakes, promotions, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, and membership registrations, and
- engage in other activities, services, products and resources we make accessible to our customers, members or users.
Depending on how you are interact with us, we collect some or all of the following types of information:
- your name, address, telephone number, email address,
- billing information (credit/debit card number, expiration date, alternate or additional billing information and billing address),
- products purchased,
- any promotion or gift card code and related information,
- other information you provide to us, including User Submissions.
Information you provide to us may be collected by us even if an order, registration, or other process is started but not completed or otherwise cancelled.
HOW WE USE “COOKIES”.
Advertisements for our products and services may appear on third party websites around the Internet. Some websites and services deliver these advertisements based upon data that has been previously collected about your past behavior online. For example, if you have viewed websites about dish soap, these websites or services may display to you an advertisement for our dish soap line. This kind of targeted advertising is sometimes called interest-based or online behavioral advertising. It is generally not based upon your personal information, but rather, upon your online activities.
We do not control such third party websites or services on which these advertisements appear. Further, we do not control how they collect and use data about your online activities. However, you may opt-out of being tracked online by certain companies by visiting http://www.aboutads.info/choices/ OR http://www.networkadvertising.org/managing/opt_out.asp. If you opt-out, you will still receive advertisements, but they will not be delivered to you based upon your behavioral data possessed by the companies from whom you have opted-out. This process relies upon an opt-out cookie, so if you delete your cookies or use a different computer, you will have to repeat this process.
HOW WE USE THE INFORMATION WE COLLECT
We use information we collect to communicate with you, to process your orders, to provide an enhanced and more personalized shopping experience, to inform you and your gift and message recipients of offers and discounts from realsimpleclean.com and our affiliated brands and to enable you to receive credits for purchases under loyalty or buying programs which you have joined.
Our Affiliates, subcontractors, and agents, and any successors or assignees to our business (if we ever sell, lease, license or assign some or all of our business), are not considered to be third parties under this Policy. We may provide your information to our Affiliates for use in connection with their businesses, including sending you offers and promotions. However, in connection with information collected under this Policy, they are required to comply with this Policy. “Affiliates” are persons or entities directly or indirectly controlling, controlled by, or under common control with, or in the same corporate family as, Lab-Clean, LLC.
We reserve the right to disclose information you provide to us as required by law, in response to legal process and law enforcement requests and as necessary or appropriate, in our view, to operate the Services, process orders or registrations, to conduct promotions, contests, and sweepstakes you participate in, and to protect the rights or property of the Company, its Affiliates, users, customers, recipients, Members, Sponsors, Providers, Licensors, Merchants and Associates.
CONSENT TO TRANSFER AND SUBMISSION
Our Services are operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to and stored in the United States. By using the Services or otherwise providing us with information, you hereby consent to this transfer.
LINKS TO OTHER SERVICES
SECURITY AND PASSWORDS
If you place an order on our website, it encrypts the credit/debit card number you submit prior to transmission over the Internet using secure socket layer (SSL) encryption technology. This technology works best when the website is viewed using Microsoft IE®, Google Chrome®, Mozilla Firefox®, and Apple Safari® browsers. However, no transmission of data over the Internet or any other network can be guaranteed to be 100% secure. Although we make all reasonable efforts to safeguard personal information once we receive it, we cannot warrant the security of information we receive.
Portions of the Services (such as our account holder registration) may require registration and log-in processes in which you will select a user ID and password (collectively, the “Password”). Passwords provided to you by us are the confidential property of the Company and may be used by you solely for your individual use of the Services (and otherwise as specified by us). You are responsible for maintaining the confidentiality of any Password and for all activities that occur using your Password, whether or not authorized by you. You agree to immediately notify us of any unauthorized use of your Password or accounts.
We may provide you with the ability to log into our Services using a social media account, such as Facebook Connect. We do not control the activities of such social media services and have no control over the data they collect or their privacy practices. You should review their privacy practices before using any such social media service.
HOW TO LIMIT THE USE OF PERSONAL INFORMATION
We want to communicate with you only to the extent you want to hear from us. If you prefer not to have personal information collected from you via the Services shared with third parties, or to set your preferences concerning promotional communications, please follow the directions below.
FROM THIRD PARTIES
We do not share email addresses you provide with third parties.
FROM OUR AFFILIATES
If you also prefer not to have us provide personal information about you to our Affiliates, please let us know by emailing, writing or calling us as described below and identify the personal information that you would prefer not to be shared. Your instructions will be processed as soon as reasonably practicable and in accordance with law.
Emailing us at: [email protected] from the email address which you wish to have removed (i.e. not shared with our Affiliates), and include your postal mailing address in the message; or
Writing us at:
Lab-Clean, LLC. 3627 Briggeman Drive. Los Alamitos, CA 90720
Telephoning us at 714 689 0063
Please include or tell us your mailing address.
Members can modify and update their membership information (including name, mailing address, birth date, telephone number and email address) by accessing the password-protected “Update Membership” page.
YOUR CONSENT AND CHANGES TO THIS POLICY