FAQ

ABOUT OUR BRAND

How does Real Simple Clean represent your products?

OUR PRODUCTS

What types of cleaning products do you offer?
How many scents are there in your offering?
What differentiates your products from the rest on the market?
Are there synthetic fragrances in your products?
Which type of preservative is used in your products?
Are your products USDA Biobased Certified?
Are your products tested on animals?
Where are your products made?

PAYMENT &SHIPPING

What types of payment method do you accept?
Is there sales tax?
How is my order shipped?
Do you offer free shipping?
If there is an issue with my order, who do I contact?

MISCELLANEOUS

Where else can I find your products?
WHOLESALE

Thank you for your interest in our products. Please reach out to [email protected] with as much detail as possible (such as your product(s) of interest listed, sale channels, estimate quantity, etc…) so we can forward you to the appropriate contact.

ABOUT OUR BRAND

How does the name Real Simple Clean represent your products?

Real Simple Magazine is our main source of inspiration. Its mission is to share smart and realistic ways to make every day easier and simpler. Over the years, Real Simple has gained a tremendous amount of trust among women everywhere by giving them the right advice when it comes to tackle daily life’s challenges.

We thought it would only make sense to come out with our own line of home-cleaning products, hence Real Simple Clean. Our products are fast, reliable solutions for the toughest household dirt, stains, and odors.

OUR PRODUCTS

What types of cleaning products do you offer?

Our cleaning collection includes hand soaps, dish soaps, household surface cleaners, and fabric spray.

How many scents are there in your offering?

Our signature scents include:

  • Cold Compressed Bergamot
  • Bulgarian Lavender
  • Italian Lemon Oil
  • Rosemary Mint

What differentiates your products from the rest on the market?

Our products are carefully formulated with plant-derived ingredients, which not only makes our cleaning results as effective as conventional products but also are completely friendly to families, pets, and our planet Earth. We also do not use synthetic fragrances in any of our product formulas.

To further understand how our products are set apart from the competition, please see:

“Are there synthetic fragrances in your products?”

“Which type of preservative is used in your products?”

Are there synthetic fragrances in your products?

The use of synthetic fragrances is completely absent in our products. All scents coming from our formulas are naturally derived essential oils.

Which type of preservative is used in your products?

In formulating our products, we believe we have chosen the safest and most effective ingredients available on the market today. In order to guarantee quality, several of our formulations require a preservative.

We chose Phenoxyethanol as our preservative for several reasons:

  • Phenoxyethanol occurs naturally in roses but in not enough quantity to be used for commercial use.
  • Phenoxyethanol used in our soaps and cleaners has been created to mimic the identitcal characteristics of the natural source.
  • This preservative does not release formaldehydes found in a lot of preservatives on the market today. Phenoxyethanol is used in pharmaceuticals and vaccines demonstrating its safety inside the human body. It also has a long history of being used in premium cosmetics demonstrating its safety on the skin.

If you have questions or concerns about any of our ingredients please do not hesitate to contact us.

Are your products USDA Biobased Certified?

Currently, our Hardwood Floor Cleaner and Wrinkle Release Treatment are both USDA Certified Biobased Products. It means the biobased contents of these products have been third-party tested at independent laboratories. These products have earned USDA certification and the approval to display the USDA Certified Biobased Product label.

The goal of the BioPreferred program is to increase the purchase and use of biobased products (derived from plants and other renewable agricultural, marine, and forestry materials). Source: www.biopreferred.gov

Are your products tested on animals?

We made a voluntary pledge to clear animal testing from all stages of product development. Our ingredient suppliers made the same pledge and the result is the Real Simple Clean product line guaranteed to be 100-percent free of new animal testing. Our company is open to independent audits, and commitments are renewed on an annual basis. Real Simple Clean is Leaping Bunny certified!

Leaping Bunny is part of the eight national animal protection groups called the Coalition for Consumer Information on Cosmetics (CCIC). Their goal is to make it easier and more trust-worthy to shop for cruelty-free products. This is the only cruelty-free program that is recognized internationally (US, UK, and a significant portion of the European Union).

Source: leapingbunny.org

Where are your products made?

We commit to supporting domestic businesses, therefore all of our products are formulated and manufactured in the USA.

PAYMENT & SHIPPING

What types of payment method do you accept?

We accept Visa, Mastercard, and American Express through Stripe.

Is there sales tax?

By law, we are required to charge sales tax. The amount depends on your shipping location and what items you purchased.

How is my order shipped?

We currently ship with FedEx Smart Post

Do you offer free shipping?

Orders over $30 are qualified for free shipping.

If there is an issue with my order, who do I contact?

Sometimes, unfortunate incidents happen such as lost shipment, inaccurate tracking info, items arrived broken, etc… If any of these applies to you, please reach out to us at [email protected] and let us know.

MISCELLANEOUS

Where else can I find your products?

Other than on our own website, you can find our products at several places online: Amazon, Grove.co, and WorldMarket.com (online and local stores). You can stay connected with us via our social media platforms and email signup for future updates.

www.facebook.com/realsimpleclean

www.twitter.com/realsimpleclean

www.instagram.com/realsimpleclean